We respect your privacy
CIML Business School ("we," "our," or "us") is committed to protecting the privacy and personal information of all individuals who interact with our institution — including prospective students, enrolled students, alumni, faculty, and website visitors.
This Privacy Policy explains how we collect, use, store, share, and safeguard your personal data when you visit our website, submit an application, enrol in a program, or otherwise engage with our services. By using our website or services, you agree to the practices described in this policy.
Our Commitment
We are committed to transparency, data minimisation, and ensuring that your personal information is only used for the purposes for which it was provided. We will never sell your personal data to third parties.
Information We Collect
We collect personal information that is necessary for the administration of our programs and the delivery of our services. The type of information we collect depends on how you interact with us.
- Personal details — including your name, email address, phone number, date of birth, nationality, and identification documents, collected when you apply to a program or submit an enquiry.
- Academic and professional background — including your qualifications, transcripts, employment history, and references, provided during the admissions process.
- Payment information — including billing details and transaction records related to tuition fees, registration, and other institutional charges. Payment data is processed securely by trusted third-party payment processors.
- Website usage data — including IP addresses, browser type, pages visited, time spent on our website, and referral sources, collected via cookies and analytics tools to help us understand and improve user experience.
- Communications — records of correspondence with our admissions team, student services, or faculty via email, phone, or contact forms.
How We Use Your Information
CIML Business School processes your personal information for specific, legitimate purposes directly related to the operation of our institution and the provision of our programs and services.
- To process applications and admissions — reviewing your eligibility, evaluating your application, and communicating decisions to you and relevant internal teams.
- To provide program updates and student services — including course information, scheduling, results, certificates, and ongoing academic support throughout your studies.
- To improve website functionality and user experience — analysing how visitors use our website so we can enhance navigation, content, and accessibility.
- To comply with legal and accreditation requirements — meeting our obligations under applicable laws and the requirements of our accrediting bodies and partner institutions.
- To send relevant communications — including program updates, alumni news, and institutional announcements. You may opt out of marketing communications at any time.
Data Sharing
We take your privacy seriously and do not sell, rent, or trade your personal information to any third party for commercial purposes. However, there are limited circumstances in which your data may be shared with trusted parties.
We Do Not Sell Your Data
CIML Business School will never sell, lease, or otherwise transfer your personal data to third parties for marketing or commercial gain. Your information is used solely to support your academic journey with us.
- Trusted service partners — such as payment processors, IT infrastructure providers, and academic management systems, who are contractually bound to protect your data and may only use it for the purpose we specify.
- Accreditation and recognition bodies — including California University FCE and other internationally recognised accrediting institutions, where disclosure is required to validate your qualifications.
- Legal and regulatory authorities — in circumstances where we are required by law, court order, or regulatory directive to disclose personal information.
- With your explicit consent — in any other circumstance where we would like to share your data with a third party, we will seek your explicit consent in advance.
Data Security
CIML Business School implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, alteration, disclosure, or destruction.
Our security practices include, but are not limited to, encrypted data transmission (SSL/TLS), restricted access controls, secure data storage, and regular security assessments. Only authorised personnel with a legitimate need have access to personal data.
While we take all reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. If you believe your data has been compromised, please contact us immediately at info@cbsedu.us.
Security Measures
Encrypted data transmission · Restricted staff access controls · Secure third-party payment processing · Regular internal security reviews · Data minimisation practices
Your Rights
You have a number of important rights regarding your personal data. We are committed to upholding these rights and will respond to any verified request within a reasonable timeframe, typically within 30 days.
To exercise any of these rights, please contact our data team at info@cbsedu.us. We may need to verify your identity before processing your request.
Questions or Concerns?
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us. We take all privacy enquiries seriously and will respond promptly.
- Email: info@cbsedu.us
- Post: CIML Business School, Admissions & Compliance Office
We reserve the right to update this Privacy Policy from time to time to reflect changes in law, our practices, or our services. Any updates will be published on this page with a revised effective date. We encourage you to review this policy periodically.
Last Updated: February 2026. This policy is reviewed periodically and updated as necessary to reflect changes in legislation or institutional practice. Continued use of our services constitutes acceptance of the current policy.
